Privacy Policy

Teclaz Privacy Policy

1. Introduction

At Teclaz, we respect your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, platform, and related services.

2. Information We Collect

• Account Information: Name, email address, and account credentials when you sign up.
• Usage Data: Events, page views, and activity tracked through Teclaz scripts, pixels, or cookies.
• Technical Data: Browser type, device identifiers, and IP address for security and analytics.

3. How We Use Information

• To provide, maintain, and improve our services.
• To analyze product usage and help customers gain insights.
• To communicate with you about updates, support, and promotions.
• To comply with legal obligations and enforce our Terms.
• If you use Teclaz to collect or analyze information about visitors to your website, you are responsible for providing any required notices and obtaining any necessary consents under applicable laws.

4. Customer Data Ownership and Processing

• Customers retain ownership of the data collected through their websites and digital properties using Teclaz services.
• Teclaz acts primarily as a data processor for customer website visitor analytics data processed on behalf of customers. Customers are responsible for ensuring they have the appropriate rights, disclosures, and permissions related to the collection and use of visitor data on their websites.
• Teclaz may use aggregated, anonymized, or de-identified data to improve platform performance, develop analytics features, enhance machine learning models, generate industry benchmarks, and support product research and development. Such data will not identify individual customers, website visitors, or end users.
• Teclaz may act as a data controller for limited information related to account management, billing, platform security, support communications, and service operations.
• Teclaz does not sell customer website visitor data or personally identifiable information to third parties.

5. Sharing of Information

We do not sell your personal information. We only share information when necessary to operate our services, such as with trusted third-party service providers for hosting, analytics, communications, or payments. These providers are bound by confidentiality and data protection obligations. A list of our current sub-processors is available upon request.

6. Data Retention

We retain information as long as necessary to deliver services and comply with legal requirements. You can request deletion of your data at any time. Your information may be stored and processed in the United States or other jurisdictions where our infrastructure or service providers operate.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at privacy@teclaz.com to exercise these rights.

8. Security

We implement technical and organizational safeguards to protect your data, but no system is completely secure.

9. Updates

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated version on this page.

10. Contact Us